Support

Find answers to common questions or reach us directly — we're happy to help.

Getting started

How do I create a group?

Open FairShare, tap the Home tab, then tap the + button in the top-right corner. Give your group a name, pick an icon, and invite members by email or share the invite link.

How do I add an expense?

Inside a group, tap Add Expense. Enter the amount, description, who paid, and how to split it. You can also scan a receipt with the camera to auto-fill the details.

How does settling up work?

Go to the group and tap Record Payment. Once all payments are recorded, the balances update in real time for every member.

Is FairShare free?

Yes — FairShare is free to use with no limits on groups or expenses.

Account & sign-in

I forgot my password. How do I reset it?

On the login screen, tap Continue with email, then tap Forgot password?. Enter your email address and we'll send you a reset link.

My verification email never arrived.

Check your spam or junk folder first. If it's not there, sign in and tap Resend verification on the prompt that appears. Make sure you're checking the correct inbox — the email is sent from noreply@fairshare-1a494.firebaseapp.com.

Can I sign in with Apple or Google?

Yes. On the login screen you can tap Continue with Apple or Continue with Google — no password needed.

How do I change my display name or photo?

Tap the You tab at the bottom, then tap your name or photo to edit your profile.

How do I delete my account?

Go to You → Settings → Delete Account. Account deletion is permanent and removes all your data from our servers. Note: you must settle any outstanding debts in groups before deleting.

Groups & expenses

How do I invite someone to a group?

Open the group, tap the members icon in the header, then tap Invite. You can send an invite link via any app, or enter their email directly.

Can I edit or delete an expense after adding it?

Yes. Tap the expense to open it, then tap the Edit button. Only the person who created the expense (or a group admin) can edit or delete it.

What is "Simplify Debts"?

Simplify Debts reduces the number of transactions needed to settle up. Instead of everyone paying everyone, FairShare calculates the minimum number of payments to clear all balances. Group owners can toggle it in Group Settings.

How does receipt scanning work?

When adding an expense, tap the Scan Receipt button. FairShare uses AI to extract the total, items, and tax from a photo of your receipt and pre-fills the form for you.

Notifications

I'm not receiving push notifications.

Check that notifications are enabled for FairShare in your device's Settings → Notifications → FairShare. Also make sure you're signed in — notifications are tied to your account.

How do I turn off notifications?

Go to You → Settings in the app to manage notification preferences, or disable them entirely in your device's system settings.

Your data

Where is my data stored?

All data is stored securely in Google Firebase (Firestore) on servers in Asia South (Mumbai). See our Privacy Policy for full details.

Can I export my data?

Yes. Go to You → Settings → Export Data to download a copy of your groups and expenses.

Does FairShare work offline?

FairShare caches your recent data so you can view it offline. New expenses and changes sync automatically when your connection is restored.